History of Mobile Marketing 2: SMS in response automation

by Branimir Parashkevov
October 17th, 2008

micHello, hello. Welcome this week for another issue of the History of Marketing postings. Today I am going to introduce another interesting idea that was implemented in Australia.
The Edge 96.ONE is Sydney’s leading hip hop and R&B station. It is an RnB radio that has a lot of new artists presented at the radio air. The radio staff wanted to develop a user-friendly interactive SMS service, allowing the listeners to request the name of the song that is on air and the performing artist by just sending a short message by their phone. This allowed them to reduce the phone call that they were receiving and added one more way for connection with their customers. Back at the radio there was constant work on the update process – the database with songs and artists has to be always up-to-date. Each time a new song is played, the DJ is announcing: “To find out what is playing, just SMS SONG to 1975 7777 and we’ll SMS ya back the name of the song and artist!” Finally, for only 55c the sender receives the requested information.

Did you get new ideas? As this article shows, no matter how simple an idea is, if implemented at the right place it can help you achieve a lot. So be creative, risk but be realistic, too.

Related Posts
  1. History of Mobile Marketing: Textango
  2. Selling art works via SMS.
  3. History of Mobile Marketing: Dunkin Donuts
  4. History of Mobile Marketing 4: MTS Russia – SMS Game for Millions
  5. History of Mobile Marketing 5: McDonald’s “Merry Xmas in The Restaurant”

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